/* Vietnam GoEasy Feature Patch v53: Check Status + FAQ Search */

/* Check Status page refinement */
.status-help-grid{
  display:grid;
  grid-template-columns:1.2fr .8fr;
  gap:22px;
  align-items:start;
}
.status-card{
  border:1px solid #d8e0ea;
  border-radius:28px;
  background:#fff;
  box-shadow:0 18px 48px rgba(15,23,42,.08);
  padding:26px;
}
.status-card h2{margin-top:0}
.status-input-row{
  display:grid;
  grid-template-columns:minmax(0,1fr) auto;
  gap:12px;
  align-items:end;
}
.status-note-list{
  margin:14px 0 0;
  padding-left:20px;
  color:#52627a;
}
.status-note-list li{margin-bottom:8px}
.status-safe-note{
  margin-top:18px;
  border:1px solid #d8e0ea;
  border-radius:18px;
  background:#f8fafc;
  padding:14px 16px;
  color:#52627a;
  font-size:14px;
}

/* FAQ search/filter */
.faq-tools-card{
  border:1px solid #d8e0ea;
  border-radius:26px;
  background:linear-gradient(180deg,#fff,#f8fafc);
  box-shadow:0 14px 36px rgba(15,23,42,.055);
  padding:20px;
  margin:0 0 26px;
}
.faq-tools-row{
  display:grid;
  grid-template-columns:minmax(0,1fr) auto;
  gap:12px;
  align-items:end;
}
.faq-search-label{
  display:block;
  font-weight:760;
  color:#10213f;
}
.faq-search-input{
  width:100%;
  margin-top:8px;
  min-height:52px;
  border:1px solid #cbd5e1;
  border-radius:16px;
  padding:12px 14px;
  font:inherit;
  background:#fff;
}
.faq-clear-btn{
  min-height:52px;
  padding:12px 18px;
}
.faq-filter-pills{
  display:flex;
  flex-wrap:wrap;
  gap:8px;
  margin-top:14px;
}
.faq-filter-pill{
  border:1px solid #d8e0ea;
  background:#fff;
  color:#10213f;
  border-radius:999px;
  padding:9px 12px;
  cursor:pointer;
  font-weight:740;
  font-size:14px;
}
.faq-filter-pill.active{
  background:#1d4ed8;
  border-color:#1d4ed8;
  color:#fff;
}
.faq-result-count{
  margin-top:12px;
  color:#52627a;
  font-size:14px;
}
.faq-item.is-hidden,
.faq-category.is-hidden{
  display:none !important;
}
.faq-no-results{
  display:none;
  border:1px dashed #cbd5e1;
  border-radius:22px;
  padding:22px;
  background:#fff;
  color:#52627a;
  margin:18px 0;
}
.faq-no-results.is-visible{
  display:block;
}

@media(max-width:820px){
  .status-help-grid,
  .status-input-row,
  .faq-tools-row{
    grid-template-columns:1fr;
  }
  .faq-clear-btn{
    width:100%;
  }
}


/* v58 status/admin polish */
.status-timeline{margin-top:18px;border-top:1px solid rgba(15,23,42,.08);padding-top:16px}
.status-step{display:grid;grid-template-columns:22px 1fr;gap:10px;position:relative;padding:8px 0;color:#64748b}
.status-step:not(:last-child)::after{content:"";position:absolute;left:8px;top:28px;bottom:-8px;width:2px;background:rgba(15,23,42,.12)}
.status-dot{width:18px;height:18px;border-radius:50%;background:#e2e8f0;border:3px solid #fff;box-shadow:0 0 0 1px rgba(15,23,42,.16);margin-top:2px;z-index:1}
.status-step.done .status-dot{background:#1d4ed8}
.status-step.current .status-dot{background:#f59e0b}
.status-step strong{display:block;color:#0f172a;font-size:.96rem}
.status-step p{margin:2px 0 0;font-size:.88rem;line-height:1.45}
.admin-head-actions{display:flex;gap:10px;flex-wrap:wrap;align-items:center}
.admin-stats{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:12px;margin-bottom:14px}
.admin-stats div{background:#fff;border:1px solid rgba(15,23,42,.08);border-radius:18px;padding:14px;box-shadow:0 12px 30px rgba(15,23,42,.06)}
.admin-stats strong{display:block;font-size:1.4rem;color:#0f172a}
.admin-stats span{display:block;font-size:.82rem;color:#64748b;margin-top:2px}
@media(max-width:760px){.admin-stats{grid-template-columns:repeat(2,minmax(0,1fr))}.admin-head-actions{width:100%}.admin-head-actions .btn{flex:1}}

.payment-check-grid{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:6px}
.payment-check{display:inline-flex;align-items:center;border-radius:999px;padding:4px 8px;font-size:.78rem;border:1px solid rgba(15,23,42,.12);background:#f8fafc;color:#334155}
.payment-check.ok{background:#ecfdf5;color:#047857;border-color:#a7f3d0}
.payment-check.warn{background:#fff7ed;color:#b45309;border-color:#fed7aa}
@media(max-width:980px){.admin-stats{grid-template-columns:repeat(3,minmax(0,1fr))}}

/* v64 order storage admin status */
.admin-storage-card{margin:0 0 14px;padding:14px;border-radius:18px}
.admin-storage-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:8px}
.storage-status-row{display:flex;flex-wrap:wrap;gap:8px;margin:8px 0}
.storage-status-row span{display:inline-flex;align-items:center;gap:4px;border:1px solid rgba(15,23,42,.10);background:#f8fafc;border-radius:999px;padding:6px 10px;color:#334155}
.storage-status-row strong{color:#0f172a}
@media(max-width:720px){.admin-storage-head{display:block}.storage-status-row span{width:100%;justify-content:space-between}}

/* v69 Support Operations dormant status mapping preview */
.admin-support-bridge-card{margin-bottom:14px;border-style:dashed}
.support-map-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin-top:10px}
.support-map-grid h4{margin:0 0 8px;color:#0f172a;font-size:.95rem}
.support-map-item{display:flex;justify-content:space-between;gap:10px;align-items:flex-start;border:1px solid rgba(15,23,42,.08);background:#f8fafc;border-radius:14px;padding:8px 10px;margin:6px 0}
.support-map-item span{color:#334155;font-size:.86rem}
.support-map-item strong{color:#0f172a;text-align:right;font-size:.86rem}
.support-map-item small{display:block;color:#64748b;font-weight:500;margin-top:2px}
@media(max-width:820px){.support-map-grid{grid-template-columns:1fr}.support-map-item{display:block}.support-map-item strong{text-align:left;display:block;margin-top:4px}}


.support-tag-category-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin-top:10px}
.support-tag-category{border:1px solid rgba(15,23,42,.08);background:#f8fafc;border-radius:14px;padding:10px}
.support-tag-category h4{margin:0 0 8px;color:#0f172a;font-size:.92rem;text-transform:capitalize}
.support-tag-badge{display:inline-flex;align-items:center;gap:6px;margin:3px;padding:5px 8px;border-radius:999px;border:1px solid rgba(15,23,42,.1);font-size:.82rem;font-weight:700;background:#eef2f7;color:#0f172a}
.support-tag-badge small{font-size:.68rem;font-weight:600;color:#64748b;text-transform:uppercase;letter-spacing:.02em}
.support-tag-preview-list{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px}
.support-tag-badge.tag-blue{background:#eff6ff;border-color:#bfdbfe;color:#1d4ed8}
.support-tag-badge.tag-green{background:#ecfdf5;border-color:#bbf7d0;color:#047857}
.support-tag-badge.tag-yellow{background:#fffbeb;border-color:#fde68a;color:#92400e}
.support-tag-badge.tag-orange{background:#fff7ed;border-color:#fed7aa;color:#c2410c}
.support-tag-badge.tag-red{background:#fef2f2;border-color:#fecaca;color:#b91c1c}
.support-tag-badge.tag-gray{background:#f1f5f9;border-color:#cbd5e1;color:#334155}
@media(max-width:820px){.support-tag-category-grid{grid-template-columns:1fr}}
.internal-note-form{margin:12px 0 16px}
.internal-notes-list{display:grid;gap:10px;margin-top:12px}
.internal-note-item{border:1px solid rgba(15,23,42,.08);background:#f8fafc;border-radius:14px;padding:10px}
.internal-note-item strong{display:block;margin-top:6px;white-space:pre-wrap;color:#0f172a;text-align:left}
.internal-note-item small{display:inline-block;margin-right:10px;color:#64748b}