Privacy Policy

Vietnam GoEasy collects information needed to provide private travel assistance, including contact details, traveler information, passport and portrait files, eVisa screenshots or codes, travel details, payment references, and support communication.

How we use information

We use submitted information for service delivery, document review, communication, support updates, refund review, dispute handling, and compliance.

File handling

Uploaded files should be clear and readable. Access should be limited to staff or service providers who need the information to assist the customer.

Data protection

We aim to protect sensitive traveler information and avoid exposing passport numbers, uploaded files, PayPal details, or internal notes on public pages.

Contact

For privacy questions, contact support@vietnamgoeasy.com.